Terms and conditions

Terms and Conditions for Bas Recovery App

These Terms and Conditions ("Terms") govern your use of the Bas Recovery mobile application operated by Al Najm Al Shamali Portal. By downloading, accessing, or using the app, you agree to be bound by these Terms.

1. Use of the App

Bas Recovery acts as a hub connecting users with independent road assistance service providers. The app enables users to request services such as towing, battery boost, fuel delivery, tire change, and other roadside help.

You acknowledge that:

• Bas Recovery is a technology platform only and does not directly provide road assistance services.
• The service providers are independent contractors, not employees or affiliates of Al Najm Al Shamali Portal.

2. User Eligibility

You must be at least 18 years old to use the app. By registering, you confirm that all information provided is accurate, current, and complete.

3. Location Access

To function correctly, the app requires access to your device's location services. Location data is used to:

• Match users with nearby service providers
• Track service status in real time

You agree to allow the app to collect and use location data for these purposes.

4. User Responsibilities

By using the app, you agree to:

• Provide accurate and lawful information
• Use the app only for legitimate service requests
• Refrain from any fraudulent, abusive, or unlawful conduct

5. Service Provider Responsibility

Bas Recovery does not guarantee the quality, timing, safety, or legality of services provided by third parties. Any issues with services must be resolved directly between the user and the provider.

6. Payment

Some services may require payment, either through the app or directly to the provider. You agree to pay all applicable charges as agreed upon before the service is rendered.

7. Account Termination

We reserve the right to suspend or terminate access to the app at our sole discretion, without notice, if you violate these Terms.

8. Intellectual Property

All content, trademarks, and technology used in the Bas Recovery app are the property of Al Najm Al Shamali Portal. Unauthorized use or reproduction is prohibited.

9. Limitation of Liability

Al Najm Al Shamali Portal is not liable for any damages or losses resulting from:

• Service delays or failures
• Errors or omissions by service providers
• Use or misuse of the app

10. Modifications

We reserve the right to modify or update these Terms at any time. Continued use of the app indicates acceptance of the revised Terms.

11. Governing Law

These Terms are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai.

Contact Us

For questions about these Terms, contact:

Al Najm Al Shamali Portal

Email: hello@basrecovery.com